Health & Fitness
Who is The CX Guy?
Whether managing the guest experience for a church or creating a fun, kid-friendly photography customer experience, I have been designing and managing customer experiences for more than 10 years.
Whether managing the member and guest experience (their customer) for a church for seven years or creating a photography customer experience that actually has kids looking forward to a photoshoot for the last four, I have been designing, creating, executing, and managing customer experiences for more than 10 years.
For a little insight into my philosophy, read my article about the components of customer experience management. If you own or manage a business, any business - big or small, B2B or B2C - these principles apply to you. I'm currently seeking short or long-term engagements, so if you'd like to learn more about how I can help your business apply these principles, email me.
If you really want to know "about me" subscribe to my customer experience blog and follow me on Twitter.Β I converse about customer experience on my business feed, @thecxguy, and use my Milwaukee-based chatter feed @brian_mayer primarily as a social outlet.
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Here are a few other little nuggets about Brian Mayer:
- I LOVE all things CX -- participating, discussing, helping, critiquing, reviewing, designing, and creating remarkable customer experiences.
- I'm married to Anna Mayer, pretty much the best child and family photographer there is.
- We have four kids from Kindergarten to a Senior in High School.
- Oscar Mayer is my dog. And he's not a wiener dog.
- I love to come up with creative solutions.
- I see humor where there is none to be found.
- I have the ability to make inherently funny things boring.
- I own a Euphonium. Kudos to you if you know what that is.
- I like cheese popcorn. Yes, I know it's gross.
This blog was originally posted on The CXguy.